Return Policy

At Persawr, your satisfaction is our priority. If for any reason you need to return an item, please review our return policy below:

1. Return Window: You have 30 days from the date of purchase to initiate a return. We're committed to making this process smooth and straightforward for you.

2. Condition of Item: All returned items must be unopened and in their original packaging. It's essential that the product's seal remains untouched for the safety and hygiene of our entire community.

3. Hygiene Concerns: Due to strict hygiene standards, we regret that we cannot offer refunds on opened items. This policy is to ensure the safety and well-being of all our cherished customers.

4. Cellophane Condition: We do not accept returns where the cellophane wrapping has been reglued or tampered with in any way. This is a strict measure to ensure product authenticity and safety.

5. Processing Returns: Upon receiving your return and after confirming the item's condition, we will promptly process your refund. Depending on your bank or credit card company, it may take a few days for the refund to reflect in your account.

6. Your Statutory Rights: This returns policy does not impact your UK statutory rights.

7. Assistance with Returns: If you have questions about our return policy or need assistance with the return process, our customer service team is always at your service.